Terms of Service

1. Introduction

These terms govern your use of the Longworth.ai website and services provided by Longworths Holdings UK Limited ("we", "us", "our"), registered in England and Wales (Company No. 16248412).

By using our website or services, you agree to these terms. If you do not agree, please do not use our services.

2. Services

We provide AI consulting, web development, SEO, voice PBX, AI agent development, and Google Workspace services. The specific scope, deliverables, and pricing for each engagement will be agreed in writing (via quote or proposal) before work begins.

3. Quotes and pricing

• Quotes generated through our website are estimates and not binding contracts
• Final pricing will be confirmed in a formal proposal or statement of work
• Prices are in GBP and exclusive of VAT unless stated otherwise
• We reserve the right to adjust pricing if project scope changes significantly

4. Payment

• Payment terms will be specified in your proposal or invoice
• Payments are processed securely via Stripe
• Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998

5. Intellectual property

Upon full payment, you own the deliverables we create for you (websites, code, designs, etc.), unless otherwise agreed. We retain the right to use anonymised examples of our work in our portfolio and marketing materials.

Any pre-existing intellectual property, open-source components, or third-party tools used in delivering your project remain under their respective licences.

6. Client portal

If you create an account on our client portal, you are responsible for keeping your login credentials secure. You must notify us immediately if you suspect unauthorised access to your account.

7. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

We are not liable for indirect, incidental, or consequential damages including loss of revenue, data, or business opportunity.

8. Cancellation

Either party may cancel a project with written notice. If you cancel after work has commenced, you will be invoiced for work completed up to the cancellation date. Any deposit paid is non-refundable once work has begun.

9. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact

If you have questions about these terms, contact us at info@longworth.ai.